Frameworks · Social · 365

Say that again

"Say that again." "Did you mean that?"

EPWe reviewed the research on it.Hard conversations

Hand-drawn diagram of framework 365, Say that again: "Say that again." "Did you mean that?"
Framework 365 · in one look
How to use it

When someone takes a dig ("still single?"), ask them to repeat it, or ask "Did you mean that to hurt me?" It takes the fun out of it. For a sharp text: "Did you mean that to sound short?" Tone gets lost in text more than people think.

How sure we are

E Evidence: built from practice. What works for coaches and practitioners. Labelled that way.

P Evidence: promising. Good studies, but small or few. Use it and keep checking.

Sources

Jefferson Fisher (🟠) · people overestimate how well their tone comes across in writing (Kruger, Epley et al. 2005, 🟡) · see 43.

Not medical, legal or financial advice.

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