Frameworks · Social · 43

Contribution, not blame

Open with your part. Keep intent and impact apart.

EWe reviewed the research on it.Hard conversations

How to use it

Before a hard conversation, write down what you contributed to the problem, and open with that. Keep intent and impact apart: "it landed as X for me; I don't assume you meant it."

How sure we are

E Evidence: built from practice. What works for coaches and practitioners. Labelled that way.

Sources

Difficult Conversations and Nonviolent Communication (practitioner methods).

Not medical, legal or financial advice.

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More social frameworks

42 EPInterests first, anchor secondKnow your walk-away. Find their why. Then make the first reasoned offer.44 SThe manipulation inoculationSpot the fake tactic first, and it stops working on you.36 PListen to lower the wallsSummarise their view until they say "yes, exactly". Then talk.50 PThe receptive recipeAll four before any counterpoint.35 SReason plus choiceGive the reason and the choice. Bossy words make people push back.170 PSName the mistake, then make it rightFast, matched to the mistake, then fixed in public. Silence did worst.